Privacy Policy.
Last updated: August 2026
What we collect
When you place an order we collect your name, email, phone number, and shipping address — the minimum needed to process payment, ship your order, and send order updates. If you join the newsletter or send a message through our forms, we keep your email and the message you send us.
Payments
Orders are currently paid by Interac e-Transfer, sent from your own bank. We never see your banking login or account number — we receive only the transfer itself, with the name and message your bank attaches to it. We don't collect or store card details.
Shipping
To generate live shipping rates and labels, we share your shipping address with our shipping partner (eShipper) and the carrier you select at checkout (e.g., Purolator, UPS, FedEx).
What we don't do
We don't sell your personal information. We don't share it with anyone beyond the payment and shipping partners needed to fulfil your order. We don't send marketing email unless you signed up for it — and every newsletter includes an unsubscribe link.
Cookies & analytics
The site uses only the cookies and local storage needed to run your cart and checkout. We do not run third-party advertising trackers.
Your rights
You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Send us a message through the contact page (the-yaad.com/contact) and we'll sort it within 30 days.
Contact
Questions about this policy? Send us a message through the contact page (the-yaad.com/contact). The Yaad operates from 345 Nugget Avenue, Unit 17, Scarborough, Ontario M1S 4J4, Canada.